Higher Education Administration  ·  Executive Operations & Strategy

Jesse-Burton Nicholson, PhD

Academic administration / Program leadership / Organizational change

I run the operations behind academic leaders. I spent nine years doing that work at the University of Pittsburgh, in a dean's office and as the administrator of a department of over 300 people, managing budgets, staff, faculty personnel processes, accreditation, and student programs. I also hold a PhD in strategy and have taught at the undergraduate level, and my research looks at how new technology gets adopted.

Fort Lauderdale, Florida  ·  Open to remote or South Florida based roles (Miami / Fort Lauderdale / West Palm Beach areas)

$11M+
Annual budgets managed
300+
Employees, payroll and personnel actions
5-year
Accreditation renewal completed
PhD
Strategy & Entrepreneurship

About

Most of my career has been spent managing operations at the University of Pittsburgh. In the Dean's Office of the Katz Graduate School of Business I was the project manager for the school's five-year reaccreditation by AACSB, the organization that accredits business schools. I gathered and coordinated the information from across the school, and the application was successful. Before that I managed a department of over 300 people with a budget of over $11 million a year. Earlier I ran my family's small mapping company.

Much of this work was confidential. I handled personnel files and promotion cases, and I wrote correspondence on behalf of the Dean, including annual review letters, job offers, and requests to the university's senior leadership.

I also earned a PhD in Strategy & Entrepreneurship. My dissertation looks at how language affects the way people adopt new technology, using Bitcoin and Ethereum as the cases. In 2024 I worked as an independent contractor for OpenAI evaluating AI model responses, and I use AI tools in my own work every day.

I'm based in Fort Lauderdale and open to remote or South Florida based roles.

What I do

The work I have done most, stated plainly.

Dean's office operations and faculty affairs

I provided day-to-day support for a Dean's Office: correspondence, confidential personnel files, tenure and promotion cases, faculty searches, contract renewals, event planning, and special projects. I also planned Board of Visitors meetings (the school's external advisory board) and multi-day strategic planning events.

Accreditation and large projects

I was the project manager for a business school's successful five-year AACSB reaccreditation, which meant gathering and coordinating information from every department on a schedule and delivering the application on the deadline.

Students and academic programs

I helped plan and run more than 100 programs a year for new students, including a week-long orientation, started two student programs at a young university in Kabul, taught a first-year success course and advised students, and wrote a master's thesis on first-year retention.

Process improvement

I was Team Lead for a three-day kaizen event, "Digitizing University Faculty Personnel Actions," and I moved promotion and personnel review processes from paper to electronic systems.

Budget and business operations

I managed budgets of over $11 million a year, including more than 30 restricted gift and endowed accounts, along with payroll and personnel actions for over 300 people and the supervision of the full-time staff.

Research and AI

My research uses computational text analysis to study how language affects technology adoption. I also evaluated and ranked AI model responses for OpenAI on a short-term contract in 2024.

Experience

My work history from 2005 to 2025, most of it at a large research university.

Post-Doctoral Research Fellow, Department of Management

2024 – 2025
University of Bologna · Remote
  • Conducted research on language and the diffusion of innovation using natural language processing methods.
  • Managed international collaborative research projects and co-authored research manuscripts.
  • Wrote up research findings as briefs, reports, and presentations.

Independent Contractor, AI Response Evaluation & Ranking

2024
OpenAI · Short-term contract
  • Evaluated and ranked AI model responses across a range of subjects using set frameworks for quality, accuracy, and alignment.

Adjunct Professor & Graduate Teaching Fellow

2022 – 2025
University of Pittsburgh, College of Business Administration
  • Taught Strategic Management, including the undergraduate capstone, in person, hybrid, and online.
  • Supervised student team projects analyzing real companies and their current situations.

Project Manager, Dean's Office

2016 – 2018
University of Pittsburgh, Katz Graduate School of Business
  • Project manager for the school's successful five-year AACSB reaccreditation application. Gathered and coordinated information from across the school and kept the deliverables on schedule.
  • Produced correspondence on behalf of the Dean, the head of the school, including annual review letters, promotion reports, job offer letters, contract renewals, and requests to the university's senior leadership.
  • Planned meetings of the Board of Visitors, the school's external advisory board, and multi-day strategic planning and process improvement events.
  • Team Lead for a three-day kaizen event, "Digitizing University Faculty Personnel Actions," which produced an automated university-wide workflow.
  • Moved promotion and personnel review processes from paper to electronic systems and managed the retention of confidential personnel files.

Department Administrator

2014 – 2015
University of Pittsburgh, Department of English
  • Oversaw all administrative operations of a department of over 300 faculty, staff, and student employees.
  • Managed budgets of over $11 million a year, including more than 30 restricted gift and endowed accounts, and produced forecasts, variance reports, and risk analyses.
  • Restructured administrative positions and streamlined processes, which increased productivity and eliminated 0.5 FTE.
  • Supervised all full-time department staff, including hiring, training, professional development, and evaluations.
  • Coordinated with the Dean's Office and Facilities Management on all renovations.

Assistant to the Chair

2012 – 2014
University of Pittsburgh, Department of English
  • Set up electronic processes for annual faculty activity reporting, contract renewals, and departmental reviews, which cut paper, toner, and postage costs.
  • Moved the monthly print newsletter to email, saving about $1,500 per month, and created a weekly department e-newsletter.
  • Managed all faculty searches from writing the advertisements through completing the appointments, and prepared all promotion and annual evaluation files.
  • Served as liaison with the Dean's Office on faculty matters, managed payroll for full-time non-tenure-stream faculty, and maintained the department's websites.

Student Development Specialist

2012
American University of Afghanistan · Kabul
  • Started the Student Ambassador Program and the Extra-Curricular Transcript program, and taught three sections of University Success.
  • Worked with the Finance Department to establish transparency, accountability, and policies for student activity fee spending, and set up an accounting system to track student organization finances.

Office Assistant / Assistant Program Manager, First Year Experience

2009 – 2012
University of Pittsburgh, Division of Student Affairs
  • Assisted in planning and running over 100 programs and events per year, including the week-long New and Transfer Student Orientation.
  • Assisted with the daily supervision and development of 15 to 17 student workers.
  • Tracked the budgets and handled the accounting for two offices, totaling over $350,000 per year, and helped create the first budget for the new Office of Parent and Family Programs.
  • Wrote the "Virtual FYE" proposal to use technology to better connect with students, which was accepted and fully implemented.

President

2005 – 2008
Data Mapping, Inc. (family business) · Crescent Township, PA
  • Responsible for all facets of a company that provided cable television franchise area maps and custom mapping services.
  • Handled all accounting in QuickBooks, including payroll, AP/AR, taxes, and P&L.
  • Developed the marketing and sales strategy for a customer base of over 14,000 industry contacts and redeveloped the website, including the company's first online store.
  • Trained family members to take over operations and accounting before transferring control.

Research

My research looks at how language and framing affect the way people understand and adopt radical innovations. I use computational text analysis together with qualitative methods.

Peer-reviewed publication
Academy of Management Perspectives
Relational competition: Interesting idea, questionable construct
Ao, Nicholson, Blatman, Madhavan & Prescott (2022) · Academy of Management Perspectives, 36(4), 1033–1048 · Second author
Working papers
ASIC, Hodl, Sats: New Language, Common Ground, and the Diffusion of Innovation
Empirical · computationally assisted qualitative research
Target journal: Academy of Management Journal
Using Language to Frame Radical Innovation Across Heterogeneous Audiences: Evidence from Blockchain and Ethereum
Empirical · computationally assisted qualitative research
Working paper, in revision
Computationally Assisted Qualitative Research: Bringing Machine Learning to Qualitative Management Research
Methods paper
Target journal: Journal of Management
Understanding Innovations: The Role of Language
Empirical · behavioral experiment
Target journal: Strategic Management Journal
Selected presentations

Teaching

Strategic Management at the undergraduate level, and a first-year student success course.

Strategic Management

University of Pittsburgh · 2022 – 2025

I taught the undergraduate capstone hybrid (Spring 2022), in person (Spring 2023), online (Summer 2023), and again in 2025. Students worked in teams analyzing real companies and their current situations.

University Success

American University of Afghanistan · Spring 2012

I taught three sections of the first-year student success course in Kabul and served as an academic advisor for course selection, academic planning, and career preparation.

Education

University service

Résumé and CV

Get in touch

I read every message and reply. The fastest route is email.

Based in Fort Lauderdale, Florida. Open to fully remote roles, and to on-site or hybrid roles in the Miami, Fort Lauderdale, and West Palm Beach areas.